Holographic Gentlemans Butler

The Holographic Gentleman's Butler was a tool produced by Holographic Solutions Incorporated to fill gaps in personal household needs.

Specifications[]

Specialized in procedures of personal service, the HGB is a traditionally trained presence concerned with the service of the gentile customer. HGB are general service holograms intended to provide for all the needs of their charges. In traditional households, the Butler was the head of the staff, and as such, the HGB is also capable of managing a household staff. A common usage for the HGB is as a hotelier, or part of the management of a resort or fine dining establishment.

All HGB are equipped with internal communication algorithms that will consistently maintain records of a household and assessment of current condition of assigned duties. This is communicated to the staff, to allow for HGB to guide an entire staff in complete concert to provide for their households.

Relevant factors exist not only of computer and power resources but of relative cost may also be a driving factor in choices made for Holographic Aid usage. HSI can provide a purchase license per a single service matrix which will grant the End User perpetual use and full autonomy to make adjustments up to the maximum^[A] capacity, or a user license that allows for an entire suite of matrices to be available and payment is on a use basis per contract license period.^[B][C].

Skillsets[]

All of the HGB contain the capacity for limited modular programming for customization. The basic holomatrix provides for a customizable image and personality, and necessary standard skillsets at a 'Competent level'. All will have the same standard skillset pallet and capacity for modular switch out of language sets if requested.

Language: Federation Standard
Language: Local Specific
Race/Society Specific Ettiquette
Administration
Communications
Computer Operations
Instruction
Advanced First Aid
Negotiation/Diplomacy
Psychology(General)
Hand to Hand Combat
Cleanliness ^[1]
Etiquette and Professionalism ^[2]
Fine Dining ^[3]
Sommelier ^[4]

Specialty Skillset Modules[]

In addition to standard skillsets, each HPS is given their specialty skillsets at a 'Professional Level'. The standard release holo-matrix for the HPS can accept up to a maximum of six specialty modules, able to be reslotted with an update and restart.

Advanced Sommelier ^[4]
Beverage Service ^[5]
CAD ^[6]
Excellent Guest ^[7]
Front Desk ^[8]
Guest Satisfaction ^[9]
Payroll ^[10]
Point of Service ^[11]
Room Service ^[12]
VIP ^[13]
Weapons, Modern (Hand Held)

Legality[]

The Holographic Aid is not considered sentient at deployment, although they do have the capability to become sentient with extended use. As such, standard deployment includes an automatic restart every 14 days to reset, and reload pertinent data. UFP sentience guidelines are to be followed as it becomes necessary, with potential for recognition legally and rights bestowed. (Pending)

Background[]

Holographic Solutions Incorporated (HSI) is based out of Catalina City, Titan. HSI is an incorporated civilian organization known for contracting for the UFP and member states providing computer simulations and holographic simulacrum for service positions. Products of HSI cover a range of on demand service positions; household cleaning staff and groundskeepers, personal chefs and waitstaff, childcare, personal assistance, medical doctors, medical assistants and orderlies, elder care nursing aids, transport pilots and navigators, personal protection services, and just about any other specialized moderately skilled position imaginable. Product licenses are purchased or leased under contract subject to an End Users License Agreement. Software modification is limited at time of purchase, and subject to review, rollback, and cancellation of license if EULA is violated.

^{[A] Restricted by EULA, and subject to warranty void if violated.}
^{[B] Licenses are flat rate per GQHs per year. (Giga-Quad hours processed per year).}
^{[C] Holographic Aids are compatible with mobile emitters.}

Definitions[]

^[1] Cleanliness : Programs concerning Cleanliness are establishing the state of being free from dirt and impurities. Butlers use cleanliness to ensure the highest level of guest satisfaction and customer service. They maintain the cleanliness, sanitation, and organization of assigned stations and service areas. Butlers also inspect guest rooms, public areas, and grounds for cleanliness and appearance. They work with meticulousness, paying close attention to detail to maintain a clean environment.

^[2] Etiquette and Professionalism : Programs for Etiquette and Professional behaviors as set down by the Earth Academy of Etiquette Certification. Use of these programs ensure the compliance with standards as expected at certain social strata and facilities.

^[3] Fine Dining : Programs for Fine Dining refer to a luxurious dining experience characterized by excellent food and impeccable service. Butlers use fine dining by serving customers in this setting and setting up fine dining catered events. They also manage conveyance for patrons and organize valet staff at fine dining establishments. A Butler uses this software to serve as Butler for fine dining catered events, set up and serve fine dining room service.

^[4] Sommelier : Programs to provide Sommelier service are all concerned with wine and fermented products. Wine is a fermented alcoholic drink made from grapes. Butlers use wine for various tasks, such as maintaining and itemizing wine cellars, serving guests wine, and ensuring the proper service of wine in fine dining. They also use wine to host daily events, like wine and cheese tasting hours. In fine dining, butlers may also handle wine service, just like they would handle silverware and other tableware. The established skills are for maintaining and itemizing the household wine cellar and storage closet. The butler will provide fine dining and wine service using this skillset.

^[5] Beverage Service : Programs for Beverage Service refers to the act of serving drinks to customers. Butlers use beverage service in various ways, such as ensuring guidelines are followed, providing service in different areas, and delivering drinks to suites. They also provide excellent guest service and bartend. A Butler uses the Beverage Service software to ensure food and beverage service guidelines were followed on a daily basis.

^[6] CAD : Programs for dealing with computer aided drafting of design and planning physical outlines of projects. Planning and management of contractors providing services in the households. This is used in design of projects such as stage and dias for public events, deck design for a garden party or smaller projects including specialized items such as furniture, fixtures, jigs, timing mechanisms, or tools to be produced by replication.

^[7] Excellent Guest : Programs designed for the Excellent Guest protocols refer to providing exceptional service to guests. Butlers use excellent guest by retrieving their conveyance in a safe and timely manner, assisting with check-in and check-out, and generally providing top-notch service. For example, they might store guests' conveyance and provide excellent guest service. Futher they may assist transporting luggage of a Hotel Guest at check in and check out and perform excellent guest service.

^[8] Front Desk : Programs designed for the Front desk refers to the main reception area of a hotel or office building. Butlers use front desk by auditing reports to ensure correct codes and charges, managing communication to provide a quality experience for guests, or covering for front desk clerks when needed. They also use front desk support by transcribing and producing letters and documents. Further use allows for audit of front desk reports that include vouchers, room charges made and if they used the correct codes in OPERA. Primary use of this program is to excel in assisting front desk, concierge, villa coordinators, and butlers during call-outs and busy times.

^[9] Guest Satisfaction : Programs designed for Guest Satisfaction is a measure of how happy and satisfied guests are with their experience at a hotel or restaurant. Butlers use guest satisfaction by providing personalized service, answering questions, and ensuring that guests have everything they need. They also manage housekeeping and conduct room inspections to ensure that guests have a clean and comfortable stay. By providing excellent and courteous customer service, butlers contribute to overall guest satisfaction, which is key to building loyalty and repeat business. In use of this programming, a butler provides services and ensure guest satisfaction by managing housekeeping, conducting room inspections, and being the point-of-contact for guests, offering outstanding service to all guest by ensuring guest satisfaction at each event.

^[10] Payroll : Programs for control of Payroll, Payroll is the sum of all the compensation that an organization transfers to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc. As head of household staff, this may be a standard program package, to provide supporting documentation and reporting to government agencies and accounting personnel.

^[11] Point of Service : Programs for Point of Service are used in a system that businesses use to manage transactions. Butlers use POS systems to manage restaurant operations and other service operations. They work with restaurant managers to maintain server and host performance, train new associates on POS systems and sales tactics, and manage the operations of a business.

^[12] Room Service : Programs for Room Service protocols refers to a hotel or restaurant's service of delivering food and drinks to guests' rooms. Butlers use room service to fulfill guests' requests, such as taking orders, delivering food and beverages, and communicating with the room service staff. They also ensure that guests' needs are met and that the room service operations run smoothly. For example, a butler might discipline guests' requests, supervise food and beverage operations, and communicate with room service for orders. Additional services might include wake up calls, valet service and other customer services. Supervised room service and food and beverage operations for guests, are normal operations in a resort facility.

^[13] VIP : Programs designed to provide for a VIP, or very important person. VIP is a term used to describe individuals who receive special treatment or service. Butlers use VIP to provide personalized service to high-profile guests. They may greet incoming guests, set up dining needs, and arrange travel preparations for VIPs. For example, a butler may be assigned to personally assist multiple VIP guests at a time, or make a positive first impression with all VIP guests. Some of the processes designed for VIP services are food & beverage servies to guests in high value gambling events, VIP Lounges, Penthouse Lounge & their Villas/Suites. A standard is to provide butler service for guests at all times.

HSI is an affiliate of DFIG, and licensed to due business anywhere in the UFP.